Privacy Policy
This Privacy Policy explains how 3H Auto Lock & Key (“Company”, “we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website or services. By visiting our website or engaging our services, you agree to this Privacy Policy.
Who We Are
Our website address is: https://3hautokey.com. We provide professional automotive locksmith services throughout the San Antonio, TX area.
Information We Collect
We collect personal information that you voluntarily provide to us when using our services or website. This may include your name, phone number, email address, vehicle details, and payment information. We also collect limited technical information such as your IP address and browser type to help us improve our services and detect spam or fraud.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture may be publicly visible next to your comment.
Media
If you upload images to our website, avoid uploading images that include embedded location data (EXIF GPS). Visitors can download and extract location data from images posted publicly.
Cookies
We use cookies to improve user experience and website functionality. If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience; these last for one year. Temporary cookies are also set when you log in or edit content to verify browser compatibility. These cookies contain no personal data and expire automatically after a short period.
Embedded Content From Other Websites
Articles or pages on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves the same as visiting those external websites directly. These websites may collect data, use cookies, or track your interaction with their content, especially if you are logged into an account on their platform.
How We Use Your Information
We use your personal information to provide and improve our locksmith services, schedule appointments, process payments, and send service-related communications. With your consent, we may also send limited promotional messages via SMS or email. You can opt out of promotional texts at any time by replying STOP.
Who We Share Your Data With
We do not sell, rent, or trade your information. We may share limited data with trusted third-party providers who assist us with payment processing, scheduling, or communications. These partners are contractually required to protect your data and use it only as necessary to perform their functions. If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely to recognize and approve future comments automatically. For users who create accounts (if applicable), we store the personal information they provide in their profile. Users can view, edit, or delete their personal data at any time, except for their username. Administrators can also access and edit this information for operational purposes.
Your Data Rights
You have the right to request an exported file of the personal data we hold about you, including any data you have provided. You may also request that we erase your personal data, except where retention is required by law or for legitimate business, security, or accounting reasons. To make a request, contact us at info@3hautokey.com or call +1 (210) 842-9173.
SMS & Communication Compliance
By providing your phone number, you consent to receive service-related text messages and limited promotional offers from 3H Auto Lock & Key. Message frequency may vary. Standard message and data rates may apply. To opt out, reply STOP at any time. Reply HELP for assistance. We comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC messaging standards.
Data Security
We maintain technical and organizational safeguards to protect your information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and restricted employee access. While we take reasonable steps to protect your data, no online transmission is 100% secure, and you acknowledge that you share information at your own risk.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through automated spam detection and verification services.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updated versions will be posted on this page with a new effective date. Continued use of our website or services after changes are made constitutes your acceptance of the revised policy.
Contact Us
3H Auto Lock & Key
Phone: +12109668114
Email: info@3hautokey.com
Website: https://3hautokey.com
Service Region: San Antonio, TX 78245